FAQ

If you have a question, please consult our list of frequently asked questions before reaching out for assistance.

DESIGN

What does NSC specialise in?

We specialise in fully custom sportswear and apparel — from team kits to merchandise. Everything is made to order, designed to perform, and built to represent.

What makes NSC different from other suppliers?

Descriptive toWe don’t do generic templates or shortcut production.

Our focus is quality, fit, and design — making sure your team not only looks the part but feels it too.pic content body text

Can I see a design before committing?

We can guide you on direction (colours, styles, references), but full custom concepts are created once the design process is confirmed.

Is design work free?

DescriptiBecause proper design takes time and expertise, we start custom concepts with a small design deposit.

This ensures your project gets the attention it deserves — and the best part is, it’s fully credited toward your order if you proceed.ve topic content body text

Do you offer custom designs?

Yes — all our gear is fully custom designed to suit your team, brand, or concept.

Website

Do I have to create an account?

No, you don't have to create an account. However, we strongly recommend that you create an account so that you can take advantage of the various benefits it offers. For example, you will be able to access your account easily the next time you visit us, and you will also be able to get personalized recommendations and services tailored to your needs. By creating an account with us, you will be able to make the most out of our services and save time in the future.

How do I change my account password?

If you have forgotten your password, don't worry. You can easily reset it by clicking the 'forgot password' link. Once you click the link, you will receive an email with instructions on how to create a new password. Follow the instructions to set a new password that is secure and easy to remember. Remember to keep your password safe and never share it with anyone.

ORDERS & MINIMUMS

Can I mix sizes?

Absolutely. We offer flexible sizing from kids right through to adult 10XL, so your whole team is covered.

Can I reorder later?

Yes. We offer reorders, though minimum quantities and pricing may vary depending on the item.

Is there a minimum order?

Descriptive tYes — most custom items require a minimum order. This allows us to maintain quality and production standards.

If you’re unsure, reach out and we’ll guide you based on your needs.opic content body text

PRODUCTION & DELIVERY

Do you offer rush orders?

In some cases, yes — but this depends on production capacity and timelines.

If your order is urgent, let us know early so we can explore options.

How long does production take?

How long does production take?

PRICING

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What’s included in the price?

Our pricing typically includes custom design, production, and finishing.

We’ll always provide a clear breakdown so you know exactly what you’re getting.

Why aren’t your prices the cheapest?

We focus on quality, durability, and design — not cutting corners.

If you’re after the cheapest option, we may not be the right fit.

If you value premium gear that represents your team properly, we’ve got you covered.

CUSTOMISATION

Will colours match our branding?

We use professional colour matching processes to get as close as possible to your brand colours.

Can we add names, numbers, and logos?

Yes — all garments can be customised with names, numbers, sponsors, and logos.

PAYMENTS

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What are your payment terms?

We typically require a deposit to begin production, with the balance due before dispatch.

Full details will be provided with your quote.

PURPOSE / BRAND

Does NSC give back to the community?

Yes. Through our Lil Kitz program, a portion of every sale goes toward providing sports gear to kids who need it most.

When you order with NSC, you’re part of something bigger.

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Who is NSC for?

Who is NSC for?

NSC is for teams, athletes, and individuals who take pride in how they show up.

If that’s you — you’re in the right place.

returns and shipping

Can I change my order?

If you want to change your order, please send us an email. We will see what is still possible.

Are there any shipping costs?

Shipping Costs Explained: Everything You Need to Know Before Checkout.

How do i return my order?

If you would like to return your order, please fill out the return form that came with the package. Make sure to include all the information requested on the form, such as the order number and the reason for the return. Once the form is complete, carefully seal the package and attach the shipping label that was also included with the package. Place the package in an appropriate shipping box and be sure to take the package to the post office or a courier service as soon as possible. If you have any questions about the return process, please contact our customer service team for assistance. We hope that you are completely satisfied with your purchase, but if you are not, we are here to help.

30 Day Return Policy

Once we have received the order return, the refund will be processed within 14 business days.

Delivery details

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Refund details

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